How to Edit Vehicle Odometer Showing in Service Intelligence
This article explains how to override the estimated odometer in Service Intelligence for a customer's vehicle.
STEP-BY-STEP FOR THE CLOUD-BASED APPLICATION
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STEP-BY-STEP FOR THE DESKTOP APPLICATION
Left click the name of the customer whose vehicle's estimated odometer you want to override.
In the menu ribbon at the top, there is a white bar with the words Override Odometer underneath it. To override the estimated odometer for the vehicle whose report is open, type in the new odometer in that white bar and press enter.
The new odometer replaces the old one as seen in the report. This new odometer causes the due dates of the vehicle's services to be recalculated, which can be seen in the example below.